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Learning journey- What, Why, and So what?



What did we do?
Our team partnered with the Marsiling Residents’ Committee in doing home visitations and bringing the elderly down for their health checkups at the RC.

Why did we choose this Learning Journey?
Given that my research on a real world issue was on the elderly in Singapore, I saw that this was a good opportunity for me to interact with the elderly that the RC works with. Thus, I set out to get a better understanding of the issues that the elderly faced, and find out their opinions and worldviews through conversations with them as we cleaned their homes or brought them down for their checkups.

What happened?
Our team split up to visit homes from various blocks, as allocated by an RC volunteer. Abigail and I interacted with an old lady, Mdm Y. She was an elderly living alone, as her children married and moved out, and her husband was placed at a rehabilitative care centre. However, we came to realise that Mdm Y had much social support, as nurses from NTFGH would visit her weekly, helping her to obtain the relevant equipment, treatment, and subsidies needed. Her children also hired a part-time helper who would come regularly to clean the home.

However, despite being well-provided for by her family and social services, loneliness and social disconnect was a topic that constantly came up in our conversations. She told us about how she struggled with a lack of purpose in life, as her children were often too busy to visit her, or accompany her for doctor visits. She was very moved by our effort in accompanying her for dinner and helping her run errands that day, however, she soon went back to lamenting about how she would return to a life of emptiness and meaninglessness after we were gone. When asked about what her children did for a living, she said she did not really understand and hence could not recall their exact jobs, and it was a bittersweet feeling for her—knowing that her children were doing well in life and hence were too busy to visit regularly, but also really missing them and grappling with her own loneliness.

Reflections on the Learning Journey
I was initially rather upset at Mdm Y’s negativity towards life, given that she was already much more fortunate than many elderly, since she had a husband whom she had a close relationship with, children who provided for her, and social service professionals who monitored her progress and quickly stepped in to support her whenever needed. However, as I listened and made the conscious effort to empathize, I realized that beyond monetary support, Mdm Yap craved for deeper connections with people beyond just task-oriented relationships—a more prevalent issue across elderly of various backgrounds.

As such, Abigail and I decided to continue visiting Mdm Y whenever we were free. Keeping in mind that building bonds and then realizing that we cannot cope with the commitment would possible be damaging to her as it reinforces her mindsets of being obsolete in the lives of her loved ones, we decided to manage her expectations and told her that we would drop by whenever we were free to accompany her for everyday activities, although that too, would not be too often. She understood and was more than happy to have our companionship whenever possible.

Follow Up
During our visitations, we focused on doing everyday things with Madam Y. Although we did not do this on a regular basis, it was still an added commitment, and struggled at times as we questioned the real impact we were making. However, whenever we went over, we saw Mdm Y’s mood improve, and she became increasingly chatty and open with her real thoughts and feelings as the weeks went by.

So What?
Reaching out to Mdm Y was my first experience working with the elderly. As a university student who struggles to cope with the time and effort demands placed on me from various life arenas, I gathered that elderly care is not something convenient, and this could be a reason contributing to the lack of support and companionship that the elderly face. It took intentional effort, blocking out my time and finishing my school projects early just so that I could give Mdm Y my undivided attention on the days we visited her.

This learning journey built upon my research on elderly issues and gave me a better understanding of “how” to help the elderly. Firstly, helping the elderly takes intentionality. Given that we live very fast-paced lives, it is easy to neglect the elderly in our homes, and many people leave the caring to social service personnels. However, social service professions also face shortage issues, as many elderly remain unsupported, and thus cannot afford to spend large amounts of time with the elderly and give them the care and deep relationships that they crave. In order to help the elderly achieve more healthy ageing, it takes intentional effort and planning, and I have grown in my levels of self-awareness, having to navigate through my desire to help with actual constraints on my time and energy. Second, I learnt that relationships and emotional presence go a long way for these folks. Beyond financial aid (which is very important), I saw how listening and genuine interest can be very healing to an elderly who faces high levels of anxiety or disconnectedness from the rest of society. Initially, we went feeling extremely tired from school, however, we soon decided to visit only on weeks where we had the emotional and mental capacity to listen, as we did not want our tiredness or low mood to send unwanted signals of rejection. Conversely, being emotionally rested allowed us to genuinely enjoy Mdm Y’s company and be engaged when she shared, allowing her to feel valued and heard. If our efforts could lift Mdm Y’s mood, what more if this came from her own children or grandchildren?

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References
Yang, C. (2019, March 11). New initiative in Marsiling to offer more help to underprivileged. The Straits Times. Retrieved from https://www.straitstimes.com/singapore/new-initiative-in-marsiling-to-offer-more-help-to-underprivileged

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